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Principles of Conflict Resolution

  • 19 Steps
Get a certificate by completing the program.

About

This program provides a structured approach to identifying, managing, and resolving interpersonal and social disputes. It examines the psychological drivers of conflict, effective communication frameworks, and practical de-escalation methods. Participants will analyze how cognitive biases and stereotypes influence tension and learn specific techniques for mediation and interest-based negotiation. The curriculum focuses on objective strategies to reduce hostility and maintain social harmony in diverse environments, providing professional tools for those working in community advocacy, consultancy, or social services.

You can also join this program via the mobile app. Go to the app

Instructors

Price

Free

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